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Common Questions

There were 14 articles found in this category:

  1. questionCan't Connect / Failed to Start PostgreSQL
    Overview: Quick Solution Basic PostgreSQL Troubleshooting Testing PostgreSQL Connection PostgreSQL Still Doesn't Work (Read the FAQ Below First) Quick Solution Many of the past compatibility problems associated with Windows and PostgreSQL can be solved by using our latest Combo installe ...
  2. questionStat Definitions
    Overview: What do all the stats mean? Answer: The stats below are organized and taken from HUD Options / Player Preferences. Common Stats Misc Winnings VPIP PFR Call Open Raise First 3+ Bet Squeeze Limp Steal Aggression Check Raise Continuation Bet Bet Donk Bet Showdown Pre_Vs Common S ...
  3. questionHEM Doesn't Start/Core Features Stopped Working
    Overview: If one of the following applies to you, see the solution below. Holdem Manager crashes when starting I can't stop Auto Import I can't access Database Management The HUD doesn't work etc. Solution: Depending on your exact problem, these types of problems can usually be fixed b ...
  4. questionUnhandled Exception - Scanner.Form1 threw an exception
    Overview: If you get an unhandled exception with the following details: ************** Exception Text ************** System.TypeInitializationException: The type initializer for 'Scanner.Form1' threw an exception. ---> System.TypeInitializationException: The type initializer for 'Scanner.Glo ...
  5. questionHow is Rake Calculated?
    Overview: How is Rake Calculated? Answer: There's two types of Contributed Rake: Average Contributed Weight Contributed Average Contributed uses all the players that VPIP'd and divides the rake evenly between them. Weight Contributed divides the rake based on how much each person contributed ...
  6. questionMissing Hands or Innacurate Reports
    Overview: You suspect that some hands are missing from your reports or the amounts that are showing do not seem accurate. Solution: 1) Please install the latest version from here: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe 2) Clear the main filter go to Filter / Clear and then Filter / U ...
  7. questionFull Tilt "Rush Poker" Tables
    Overview: Full Tilt recently released the very addicting "Rush" tables. These tables are now supported in Holdem Manager. **UPDATE** 2/09/2010 We now have a full featured HUD for Rush tables. See the thread here. Forum Post With Download Link Old FTP Note Rush Solution Basic stats are take ...
  8. questionDoes Holdem Manager distinguish results between heads up, 6max and full ring?
    Overview: Does Holdem Manager distinguish results between heads up, 6max and full ring? Answer: Yes. There's multiple ways to return data results that are specific to HU, 6 Max and Full Ring. You can even bring back hands that were only 4 handed or 7 handed. The easiest way to sort by common ...
  9. questionIs there a Manual for Holdem Manager?
    Overview: Is there a Manual for Holdem Manager? Answer: The Learn Holdem Manager part of this FAQ system has the old Manual broken down with updated information. Holdem Manager is constantly evolving and it made sense to split up a 186 page Manual into smaller sections so people could navigate ...
  10. questionSoftware Security Problems (Firewall)
    Overview: Holdem Manager requires PostgreSQL to be installed and running for Database queries. If you have any of the following software products installed on your machine, please read the directions on how to solve a software security conflic with PostgreSQL and Holdem Manager. If this still d ...
  11. questionIs Holdem Manager Safe to Use on My Poker Site?
    Overview: Is Holdem Manager legal to use on poker sites? Answer: Yes it is! Email your poker site if you don't believe us. If a site says Holdem Manager is not legal, please forward the email to us at support@holdemmanager.com because all sites in the current release are supported by Holdem M ...
  12. questionUpdate Fails to Overwrite Old Files
    Overview: When I update Holdem Manager it fails to overwrite a file and now Holdem Manager doesn't work. Solution: One of the files Holdem Manager is trying to update is currently open. Close Holdem Manager and run the update again If that doesn't work, reboot your PC and run the updat ...
  13. questionFull Tilt & Poker Stars Prefetch Walkthrough
    Overview: How do I configure Holdem Manager to Prefetch Poker Stars and Full Tilt stats before I play a hand? Solution: To configure Holdem Manager to pre-fetch Poker Stars or Full Tilt stats before playing a hand, do the following: In Holdem Manager, go to HUD Options / Site Options. ...
  14. questionReinstalling HEM without Losing Preferences
    Overview: Can I reinstall Holdem Manager without losing all my settings? YES Solution: To re-install Holdem Manager without losing all of your settings and preferences, do the following: Close down Holdem Manager if you haven't already. Navigate to C:\Program Files\RVG Software\Ho ...