Overview:

The following FAQ provides detailed information about using Holdem Manager with PokerStars.



Quick Links:
Download PokerStars

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Common Questions

• My Hud Doesn't Work
  
  • Make sure poker client is saving HH files to your hard drive and Holdem Manager knows where they are.  See Setting Up your Poker Client.
• Wrong Tournament Results.
  • You need to request and import tournament summaries from Poker Stars.

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Cash Game Hand History

PokerStars Game #37494749338:  Hold'em No Limit ($0.01/$0.02 USD) - 2010/01/01 15:05:30 ET
Table 'Bauschinger IV' 6-max Seat #2 is the button
Seat 1: JeffSchultz ($4.95 in chips)
Seat 2: Prokuror88 ($3.10 in chips)
Seat 3: xlabernichtx ($0.84 in chips)
Seat 4: adrianclub ($1.55 in chips)
Seat 5: Mglmstr ($3 in chips)
Seat 6: carapasse ($1.16 in chips)
xlabernichtx: posts small blind $0.01
adrianclub: posts big blind $0.02
Mglmstr: posts big blind $0.02
*** HOLE CARDS ***
Dealt to Mglmstr [7d 8s]
Mglmstr: checks
carapasse: folds
JeffSchultz: folds
Prokuror88: folds
xlabernichtx: raises $0.82 to $0.84 and is all-in
adrianclub: folds
Mglmstr: folds
Uncalled bet ($0.82) returned to xlabernichtx
xlabernichtx collected $0.06 from pot
xlabernichtx: doesn't show hand
*** SUMMARY ***
Total pot $0.06 | Rake $0
Seat 1: JeffSchultz folded before Flop (didn't bet)
Seat 2: Prokuror88 (button) folded before Flop (didn't bet)
Seat 3: xlabernichtx (small blind) collected ($0.06)
Seat 4: adrianclub (big blind) folded before Flop
Seat 5: Mglmstr folded before Flop
Seat 6: carapasse folded before Flop (didn't bet)

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Tournament Hand History

PokerStars Game #38840114222: Tournament #236865356, $2.00+$0.20 USD Omaha Pot Limit - Match Round I, Level I (5/10) - 2010/01/27 23:34:40 ET
Table '236865356 1' 2-max Seat #1 is the button
Seat 1: Major_Majo (1590 in chips)
Seat 2: Mglmstr (1410 in chips)
Major_Majo: posts small blind 5
Mglmstr: posts big blind 10
*** HOLE CARDS ***
Dealt to Mglmstr [5d 6h Jc 5c]
Major_Majo: raises 10 to 20
Mglmstr: calls 10
*** FLOP *** [5s Td Ad]
Mglmstr: checks
Major_Majo: bets 30
Mglmstr: raises 70 to 100
Major_Majo: calls 70
*** TURN *** [5s Td Ad] [7s]
Mglmstr: bets 150
Major_Majo: calls 150
*** RIVER *** [5s Td Ad 7s] [Th]
Mglmstr: bets 500
Major_Majo: folds
Uncalled bet (500) returned to Mglmstr
Mglmstr collected 540 from pot
Mglmstr: shows [5d 6h Jc 5c] (a full house, Fives full of Tens)
*** SUMMARY ***
Total pot 540 | Rake 0
Board [5s Td Ad 7s Th]
Seat 1: Major_Majo (button) (small blind) folded on the River
Seat 2: Mglmstr (big blind) collected (540)

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Tournament Summary

Holdem Manager needs the import summaries before it can correctly calculate winnings for sngs and tournaments. It needs to know the payout structure and also how many players there were. Poker Stars write this in the tournament summary files. 

You need to tell stars to save this information on your hard drive and also tell Holdem Manager which folder they are being saved to. To do this go to the stars lobby and click on options > tournament summary options.

Tick "Save my Tournament Summaries. Take note of where it is saving these files and make sure the language selected is english and press ok.

Open Holdem Manager and go to Options > Configure Auto Import Folders, then click on auto detect. If Holdem manager does not add the tournSummary folder then click add folder and enter the location you noted when turning on summaries in the Tournament Summary Option section in Poker Stars. Click save and now all tournaments should automatically update with the correct information.

If you want to update older tournaments you need to request the tournmant summaries from stars and then import them using import from file in the Import TAB and then refresh and it should update correctly. You can request the files via email and ask for it in .html format as we dont support the .xls format they send.